Frequently Asked Questions

ear seeds

Most likely you will notice the change in your body, your health and your mental well-being. For a little boost, don’t forget to add gentle pressure to your seeds.

While there are no direct contraindications to the use of ear points during pregnancy and breastfeeding (in fact, some points help pregnancy symptoms), it is advised that pregnant and breastfeeding individuals should consult with their health care practitioner prior to using Bloom Balance Ear Seeds.

Totally normal and absolutely common! Often when a point is “active”, the ear seed will make the area around the ear point feel sore, tender to touch, and slightly sensitive. Taking deep breaths and adding in mindfulness to ground yourself, may help to alleviate this “active” point.  

Patients often say that as the ear soreness alleviates after 24 hours so does their symptoms and pain! Magic!

Don’t worry - we've got you!  Our Bloom Balance Healing Ear Seed Kit includes a detailed and illustrative Relief Ritual Manual that includes diagrams and descriptions of the most commonly used ear points for various conditions.  

It’s important to remember that the points have a bit of space around them - you don’t need to be super precise. You’ve got a little room to be a bit off the point!

Our Ear Seeds can be left on for up to 5 days. And don't worry - they WILL stay on while showering, sleeping, and even swimming. After 5 days of wear, remove your seeds and allow your skin and body to rejuvenate for up to 24 hours before replacing with new seeds. Continue on this cycle for prolonged results!

Unfortunately, no. Our ear seeds are disposable and should not be reused.

Using your fingernails or the included tweezers should make peeling off the seed easy. Ensure you are careful with removal and angle your ear downwards during removal to prevent the seed from falling into the ear canal (highly unlikely but has happened). Used Ear Seeds can be disposed of in the garbage.

Our starter kit is designed to get you started with and familiar with our ear seeds - it includes a handy set of tweezers for precise application and our relief rituals manual to explain how to apply them and where. Our refill kits are just that - refills! You won't find tweezers and the relief rituals manual included, just a set of 40 Ear Seeds to keep you going once you've familiarized yourself with them.

We would suggest that if the seed fell into your ear canal and has not come out, you reach out to your health care practitioner immediately. They have the expertise and tools to help safely remove the seed for you. We strive to communicate that the seed should remain fixed to the strong adhesive backing to ensure proper application. 

moxa

Our moxa sticks are hand-rolled from a natural high-purity mugwort herb. Mugwort gets its name from the Greek goddess Artemis, a patron of women and is particularly beneficial for gynecological conditions such as menstrual pain, fertility, preconception and labour preparation, in addition to its success in turning breech babies.

Moxibustion is an effective treatment for maintaining general health.

Moxibustion can be used to prevent disease and strengthen the organs and immune system. It warms the meridians and expels cold and dampness within the body. It can be used to increase circulation over areas of chronic pain or muscle tension (eg. arthritis). When applied to particular acupuncture points, moxibustion can stimulate the energy flow of the body (Qi) dispelling cold and tonifying the body. From fatigue and digestive issues to relieving headaches and boosting the immune system, moxibustion will easily become your new go-to at home treatment.

In general, moxibustion is easy to use at home and will not cause side effects. Using our bloom balance moxibustion relief rituals guide - it is easy to identify the points to use.

If you have any questions, we recommend you send us an email or talk to one of our Acupuncturists.

Not even a little bit! You will instantly feel a warming sensation. Take care to keep the stick far enough away from the skin to prevent burns.

We wish there was a simple answer to this! Different people will observe results at varying times.  This depends on their constitution and their condition. Generally, moxibustion is a gradual self care ritual which builds as a time progresses. As above, many people report experiencing a relief in tension and pain, more energy, less digestive concerns, detoxification and increased metabolism.

Evidence suggests that using moxibustion for breech baby presentation is highly effective and safe. We suggest you keep your health care provider in the loop in the case something doesn’t feel quite right.

Each ritual has it’s own frequency and duration suggestion. Follow our relief ritual manual for more specific instructions.

Our bloom balance moxa sticks are smokeless and provide minimal odor. However, some individuals often report a slight herbal smell. If the smell becomes overpowering, feel free to open a window for extra ventilation.

Nope! Our moxa sticks are smokeless and will not trigger your smoke alarm.
*Note please ensure the moxa stick is completely extinguished in a fire-proof dedicated container. Do not leave a moxa stick unattended.

facial cupping

Made of the highest quality medical-grade glass and the softest (and safest) silicone bulbs - our Facial Cupping Kit is safe for most skin types including sensitive skin.  

If you have any skin conditions, it’s always a good idea to check in with your dermatologist or MD before beginning any new skincare routine.

Nope! Not at all! It’s actually pretty relaxing and most people find the motion soothing with instantly noticeable results. It’s important to avoid leaving the cups in one place for longer than a few seconds - which may cause a bit of bruising.  But this doesn’t usually last.

Instantly! Most people see results right away - after their first time cupping. By promoting better blood flow and boosting collagen production - you’ll see a glow almost immediately after you start!

The big bonus? The results are cumulative - which means the more you use it, the more lasting the effects are.

Use them every day - on the go or at home! They are super easy to use and great to store and pack when you’re on the move!

It’s the same….. But different!

Facial cupping and body cupping are different. Besides the size and design of the cups, there isn’t a whole lot of difference. In Traditional Cupping using heat, cups are stationary. Silicone body cupping is more dynamic, moving cups along the body. This is similar to facial cupping.

Our relief rituals guide for facial cupping is a great way to make the most of your Facial Cupping experience! By following a few simple steps - you’ll be well on your way to beautiful, flawless and healthy skin!

It’s as easy as squeeze, glide, glow!

Check out our easy-to-follow video for a face-to-face demo!

Facial Cupping is a safe, non-invasive, all-natural, effective approach to achieving collagen production, increased hydration and reduced fine lines and wrinkles and a sculpted face.

Side effects from Facial Cupping are minor and rare - and may include bruising, dizziness, lightheadedness. 

Avoid facial cupping over cold sores, open wounds, severe acne, melanoma and other cancers, eczema, dermatitis and other skin lesions.

If you have a skin condition, it’s always a good idea to check in with your skincare specialist prior to beginning any new skincare routine. 

Easy! See that flawless, hydrated, radiant skin that virtually glows from inside out? It’s working!

Although facial oils/serums are optional, we suggest preparing your skin with your fave product - oil or serum - to ensure the facial cups glide smoothly over the skin and prevent bruising.

Cleaning your cupping kit is easy!

Wash with gentle liquid soap and pat dry or leave to air dry. You may also wipe down the glass tube with witch hazel or rubbing alcohol. 

Check our video here for more details on cleaning your cupping kit.

shipping

We currently ship to addresses in Canada and the USA.

All orders of $75+ ship free! A shipping fee of $8 applies to all orders under $75

Yes! Local pickup is available at wellbe family wellness in Toronto. Select the local pickup option at checkout.

For orders to Canada, the average standard shipping time is between 3-10 days.   For orders to the US, the average shipping time is 10-20 days. Please note that due to COVID-19, shipping may be a little delayed.

Unfortunately, due to the delicate nature of our seeds, we do not offer exchanges or returns. If you are unhappy with our product, please do contact us and we'll find a solution that works!